Leveraging RFID Technology to Create a Smart Hotel Service Management Model

Create a brand-new hotel service management model based on the UHF RFID smart hotel management system. By building a smart hotel management system, it provides a series of information services including hotel card issuance, elevator smart control, and customer smart guidance to improve customer experience. At the same time, provide timely and accurate information about all aspects of hotel operation for hotel managers and decision-makers, improve management efficiency, and reduce management costs.

The information service that RFID smart hotel can provide:

Card Issuing Subsystem

Realize the unified management of RFID room cards (VIP RFID cards and RFID cards for ordinary customers) and issue cards when customers check-in. When the customer checks in, the front desk service personnel scan the RFID room card, and the background system establishes the correspondence between the room card, customer information, and room information.

Elevator linked control

For VIP customers, when the customer arrives at the elevator (temporary special elevator for VIPs), the elevator call is made by swiping the VIP card, the elevator intelligent control system obtains the VIP customer identity, and the elevator is set as a VIP special elevator through the intermediate interface, which is temporarily independent of the elevator. The control system serves the VIP customer alone, controls the elevator to reach the customer's check-in floor and the authorized floor, and releases the elevator control right to the elevator control system for unified scheduling after the customer walks out of the elevator. When the customer enters the elevator and swipes the RFID card, the customer check-in guidance system detects the user's identity and connects with the customer management system to confirm the customer's check-in floor and authorized floor, and controls the elevator to reach the designated floor.

Guest Room Wisdom Guide

After the customer gets out of the elevator with the RFID room card in hand, the system automatically perceives the information on the RFID room card and guides the customer to quickly find their room through the guidance display screen and the control room indicator light.

Through this system, customers can evaluate hotel services and informatization, which can not only improve customer satisfaction but also help hotels further improve service quality and informatization levels.

Xinye RFID offers customized personalization for hotel door lock cards, commonly including those with high-frequency Mifare 1k chips (13.56Mhz) and low-frequency T5577, TK4100, and EM4305 chips (125KHZ). They have widely used hotel access cards. There are also VIP room cards with CPU chips (anti-replication). The cards can be selected according to the actual access system protocol. In addition, we also provide thermal printing visible cards with contents that can be repeatedly erased and printed and are widely used for hotel membership cards, payment cards, etc.

Xinye RFID has more than ten years of smart card production experience and can customize various types of hotel room cards, inductive door lock cards, VIP membership cards, employee id cards, asset management tags, etc. to escort hotel intelligent management systems. For more information about smart cards and RFID tags, please visit our official website xinyerfid.com and contact us.